Managing stock efficiently is crucial for businesses that operate both online and offline. Keeping inventory updated in real-time between an ERP system like Dolibarr and an e-commerce platform ensures accurate stock levels, prevents overselling, and improves customer satisfaction.

Dolibarr ERP & CRM provides various integration options to synchronize stock with e-commerce platforms like Prestashop, WooCommerce, Magento, and Shopify. This article explores how to synchronize stock between Dolibarr and an e-commerce website, the benefits of integration, and best practices for ensuring seamless inventory management.

1. Why Synchronize Stock Between Dolibarr and an E-Commerce Website?

Many businesses struggle with inventory discrepancies when managing stock across multiple sales channels. Without proper synchronization, issues such as overselling, stock mismanagement, and operational inefficiencies arise.

By synchronizing inventory between Dolibarr and an online store, businesses can:

✔ Ensure real-time stock updates – Prevent overselling and out-of-stock issues.
✔ Automate stock adjustments – Reduce manual data entry and errors.
✔ Improve order fulfillment – Avoid backorders and enhance customer satisfaction.
✔ Monitor multi-channel sales – Manage stock levels across physical and online stores.
✔ Enhance warehouse efficiency – Optimize supply chain operations with automated updates.

Now, let’s explore how to connect Dolibarr with an e-commerce platform for stock synchronization.

2. Choosing the Best Integration Method

There are different ways to synchronize stock between Dolibarr and an e-commerce website:

2.1 Using Official Dolibarr Modules

Dolibarr provides native modules for e-commerce integration, allowing stock updates between the ERP and online stores like Prestashop and WooCommerce.

  • Dolibarr Prestashop Connector – Syncs stock, orders, and product information with Prestashop.
  • Dolibarr WooCommerce Module – Ensures product and inventory synchronization with WooCommerce.

These modules are available in Dolibarr’s module manager or via third-party providers like DolibarrStore.

2.2 Using Third-Party Plugins

For platforms not natively supported by Dolibarr, various third-party plugins offer integration:

  • PrestaSync – A module that connects Prestashop and Dolibarr.
  • WooCommerce Dolibarr Integration – Syncs WooCommerce inventory with Dolibarr via API.
  • Magento & Shopify Connectors – External plugins that integrate Dolibarr with Magento and Shopify.

2.3 Custom API Integration

For businesses needing a fully customized solution, Dolibarr’s REST API enables developers to create a custom sync system between the ERP and e-commerce website.

✔ Develop custom scripts to update stock via API.
✔ Enable real-time two-way synchronization between Dolibarr and the store.
✔ Connect with multiple e-commerce platforms simultaneously.

This method provides greater flexibility but requires technical expertise.

3. Setting Up Stock Synchronization with Prestashop

3.1 Installing the Dolibarr Prestashop Module

In Dolibarr, go to Home > Setup > Modules/Applications.
Activate the Prestashop module and configure API settings.

3.2 Enabling Web Services in Prestashop

Log into Prestashop’s back office.
Navigate to Advanced Parameters > Webservice.
Enable Webservice API and generate an API key.
Assign access permissions for:

  • Products
  • Stock updates
  • Orders

3.3 Syncing Inventory

✔ Ensure product IDs match between Dolibarr and Prestashop.
✔ Activate automatic stock synchronization to keep levels updated.
✔ Enable real-time alerts for stock shortages.

Once enabled, every stock movement in Dolibarr (purchase, sale, or return) updates automatically in Prestashop.

4. Setting Up Stock Synchronization with WooCommerce

4.1 Activating the WooCommerce Module in Dolibarr

In Dolibarr, navigate to Setup > Modules/Applications.
Enable the WooCommerce integration module.
Enter the API credentials from WooCommerce.

4.2 Configuring API in WooCommerce

In WordPress, go to WooCommerce > Settings > Advanced > REST API.
Click Add Key, set permissions to Read/Write.
Copy the Consumer Key and Consumer Secret for Dolibarr.

4.3 Enabling Automatic Stock Sync

✔ Products added in Dolibarr automatically sync to WooCommerce.
✔ Sales in WooCommerce update stock levels in Dolibarr.
✔ Configure low-stock alerts to prevent out-of-stock situations.

This automation prevents inventory discrepancies and ensures accurate stock levels.

5. Managing Multi-Channel Inventory with Dolibarr

For businesses selling on multiple platforms (Prestashop, WooCommerce, physical stores, and marketplaces), Dolibarr provides a centralized inventory system.

✔ Multi-warehouse management – Assign stock levels per warehouse.
✔ Stock transfer tracking – Move stock between warehouses and update e-commerce stores.
✔ FIFO/LIFO tracking – Manage product lifecycles for perishable goods.
✔ Reporting and analytics – Monitor stock movements across all channels.

By using custom API connections, businesses can sync stock between Dolibarr, multiple e-commerce websites, and physical locations.

6. Best Practices for Stock Synchronization

To ensure smooth synchronization and prevent errors, businesses should follow these best practices:

✔ Ensure product SKU consistency – Products must have the same SKUs across Dolibarr and the e-commerce store.
✔ Use automatic updates – Enable real-time stock sync to minimize discrepancies.
✔ Monitor API logs – Regularly check for sync errors or failed updates.
✔ Schedule periodic audits – Conduct physical inventory checks to validate system accuracy.
✔ Enable stock movement notifications – Set up alerts for low stock and replenishment needs.
✔ Integrate barcode scanning – Improve accuracy by using barcode readers for inventory updates.

7. Benefits of Stock Synchronization Between Dolibarr and E-Commerce

By integrating Dolibarr ERP with an e-commerce website, businesses can:

✔ Save time by automating inventory updates – Reduce manual data entry.
✔ Improve order accuracy – Eliminate stock mismatches.
✔ Optimize supply chain operations – Track real-time inventory movements.
✔ Enhance customer experience – Ensure accurate stock availability.
✔ Scale business growth – Manage multiple sales channels efficiently.

With real-time synchronization, businesses avoid costly stock errors and improve profitability.

8. Troubleshooting Common Issues

Issue Solution
Stock updates delayed Check API response time and increase sync frequency.
Inventory mismatches Ensure product IDs and SKUs match in both systems.
Orders not reflecting in Dolibarr Verify API access permissions for order synchronization.
API authentication errors Regenerate API keys and update credentials in Dolibarr.

For persistent issues, consult Dolibarr support forums or module developers.

Conclusion

Synchronizing Dolibarr’s inventory with an e-commerce website is essential for streamlining stock management, improving accuracy, and optimizing order fulfillment.

By using official modules, third-party plugins, or custom API integrations, businesses can keep stock levels updated in real time, preventing inventory issues and ensuring smooth operations.