E-commerce businesses often need to synchronize their online store with their Enterprise Resource Planning (ERP) system to streamline operations. Dolibarr ERP & CRM, when integrated with Prestashop or WooCommerce, allows businesses to automate product management, orders, inventory tracking, and customer data synchronization.

In this article, we will explore how to connect Dolibarr to Prestashop or WooCommerce, the benefits of integration, and best practices for a seamless connection.

1. Why Integrate Dolibarr with Prestashop or WooCommerce?

Running an online store requires managing product catalogs, stock levels, customer orders, and invoicing. When these tasks are manually handled, they consume time and increase the risk of errors.

By connecting Dolibarr to Prestashop or WooCommerce, businesses can:

✔ Synchronize product data – Update product names, prices, descriptions, and images automatically.
✔ Track inventory in real time – Avoid overselling by keeping stock levels synchronized.
✔ Automate order processing – Orders from the online store are automatically created in Dolibarr.
✔ Simplify customer management – Customer details from the website are recorded in Dolibarr’s CRM.
✔ Generate invoices and payments – Automate invoice creation and financial tracking.

Dolibarr offers dedicated connectors and third-party modules to link Prestashop and WooCommerce, ensuring smooth integration.

2. Choosing the Right Method for Integration

There are several ways to connect Dolibarr with Prestashop or WooCommerce:

2.1 Using Official Dolibarr Modules

Dolibarr provides native modules that help sync e-commerce platforms like Prestashop and WooCommerce.

  • The Prestashop Connector allows two-way synchronization between Dolibarr and Prestashop.
  • The WooCommerce Connector ensures data exchange between Dolibarr and WooCommerce.

These modules can be installed directly from Dolibarr’s module manager or third-party providers like DolibarrStore.

2.2 Using Third-Party Plugins

If the official modules do not meet specific needs, several third-party plugins can help:

  • PrestaSync – A Prestashop module for syncing products, orders, and stock with Dolibarr.
  • WooCommerce Dolibarr Integration – A WordPress plugin that connects WooCommerce to Dolibarr via API.
  • Zapier or Make (formerly Integromat) – These automation tools can create custom workflows between Dolibarr and e-commerce platforms.

2.3 Custom API Integration

For businesses with unique requirements, developers can create a custom integration using Dolibarr’s REST API and the APIs of Prestashop or WooCommerce. This approach allows:

✔ Full control over data synchronization.
✔ Custom workflows tailored to specific business needs.
✔ Integration with other software tools.

Now, let’s explore how to set up the connection step by step.

3. Connecting Dolibarr to Prestashop

3.1 Installing the Prestashop Connector in Dolibarr

  1. Go to Home > Setup > Modules/Applications.
  2. Find the Prestashop Module and enable it.
  3. Configure the API settings, providing the required access credentials.

3.2 Configuring the Prestashop API

  • Log in to your Prestashop back office.
  • Go to Advanced Parameters > Webservice.
  • Enable the Webservice API and generate an API key.
  • Assign permissions for Dolibarr to access:
    • Products
    • Orders
    • Customers
    • Stock

3.3 Synchronizing Data

Once connected, you can sync:

✔ Product catalog – Automatically push product data from Dolibarr to Prestashop.
✔ Orders – Orders from Prestashop appear in Dolibarr with customer details.
✔ Stock – Inventory levels in Dolibarr update in Prestashop when a sale is made.
✔ Invoices – Dolibarr generates invoices for Prestashop orders.

4. Connecting Dolibarr to WooCommerce

4.1 Installing the WooCommerce Connector

  • In Dolibarr, navigate to Home > Setup > Modules/Applications.
  • Activate the WooCommerce module and enter the required credentials.

4.2 Configuring the WooCommerce API

  • In your WordPress admin panel, go to WooCommerce > Settings > Advanced > REST API.
  • Click Add Key, enter a name, and set permissions to Read/Write.
  • Copy the API Consumer Key and Consumer Secret for Dolibarr.

4.3 Synchronizing Data

✔ Products – Sync product names, prices, stock, and categories.
✔ Orders – When a WooCommerce order is placed, it appears in Dolibarr.
✔ Customers – New WooCommerce customers are automatically created in Dolibarr.
✔ Invoices and payments – Automatically generate invoices in Dolibarr.

Dolibarr’s WooCommerce integration helps automate the order fulfillment process and keep inventory levels accurate.

5. Best Practices for a Seamless Integration

To ensure a smooth and reliable connection between Dolibarr and your e-commerce platform, follow these best practices:

✔ Regularly update product data – Ensure prices and stock levels remain synchronized.
✔ Enable order status tracking – Sync order statuses between Dolibarr and Prestashop/WooCommerce.
✔ Monitor API performance – Check logs and fix any connectivity issues.
✔ Use automation for invoices – Set Dolibarr to automatically generate invoices upon order completion.
✔ Backup data regularly – Prevent data loss by backing up both Dolibarr and the e-commerce platform.

6. Benefits of Connecting Dolibarr with Prestashop/WooCommerce

By integrating Dolibarr with your e-commerce store, you can:

✔ Save time by automating data entry – No more manual updates between systems.
✔ Improve inventory accuracy – Real-time stock updates prevent overselling.
✔ Enhance customer experience – Orders are processed faster with automated workflows.
✔ Streamline financial management – Automatic invoice creation ensures accurate bookkeeping.
✔ Grow your business – Focus on scaling rather than managing technical complexities.

7. Troubleshooting Common Issues

Even with a well-planned integration, some issues may arise. Here’s how to solve them:

Issue Solution
API connection error Check API keys, permissions, and enable web services.
Orders not syncing Ensure order status mapping is correctly configured.
Inventory discrepancies Run a full stock sync and review log files for errors.
Duplicate customers Check if customer emails are unique across platforms.

If issues persist, consult Dolibarr forums or seek support from module developers.

Conclusion

Connecting Dolibarr to Prestashop or WooCommerce is a game-changer for e-commerce businesses. With automated product synchronization, real-time stock updates, order tracking, and invoice generation, companies can boost efficiency and focus on growth.

By following the steps in this guide and adopting best practices, businesses can ensure a seamless, error-free integration between Dolibarr and their e-commerce store.